CHRISTMAS PARTIES - FAQ's
BOOKINGS & PAYMENTS
How do I make a booking?
Choose your preferred venue and date, then please call us
on 0845 8902904 to discuss further. If you would like us to
call you, please email
us your name, telephone number and contact details.
How soon do I have to pay? Once you have
decided on a date, we will ask the venue to issue you with
formal contracts. You will then be required to pay the venue
a deposit in order to secure your booking. Full payment must
be received no later than 8 weeks prior to your party date.
I want to change the number of guests attending, what
should I do? Your first step is to call us on 0845
8902904 to see if your request is possible.
I've paid for my ticket, but am now unable
to attend, do I get a refund?
Deposits are usually strictly non-refundable and refunds
depend on the period of notice you provide. Terms and Conditions
will be sent to you with the contract.
Do you arrange events on New Year's Eve?
Yes, please contact us direct on 0845 8902904 to discuss
your requirements.
Do you arrange parties in January?
Yes, we can arrange this for you, subject to availability.
Do you organise non-Christmas events?
Yes we do. We organise corporate events all year round tailored
to your individual requirements. Please call us on 0845 8902904
for further information.
Can my company hire a venue exclusively?
Yes. If you are looking for a Christmas party for more than
300 guests, we can arrange that you have sole exclusive use
for your evening, subject to availability. Please call us
on 0845 8902904 to discuss your requirements.
Will I receive tickets?
Your party tickets will be sent out once full payment is
received, usually 2-3 weeks before your party date.
What time should I arrive?
Each venue has its own starting time. Usually guests may
arrive from 6:30pm when bars will open and entertainment begins.
Dinner is usually served at 8pm.
MENU & WINE PRE-ORDER
I have a food allergy; do you provide special menus?
Each venue will be able to provide an allergy menu which
caters for most dietary requirements.
What are Drinks Vouchers?
Vouchers can usually be exchanged for 1 glass of house wine,
beer, a spirit and mixer (excludes Vodka&Redbull and alcopops)
or a soft drink. Drinks vouchers must be ordered and paid
for prior to the event.
Can I pre-order my wine before the event?
Yes you can. Simply choose your wine and complete the wine
pre-order form before arrival.
MISCELLANEOUS
Can you help with finding accommodation/arranging
transport?
Yes we can. Please call us on 0845 8902904 with your requirements
and we will be happy to help.
How many tables will I have and can our party be
seated together?
Tables usually seat between 8 and 13 people and rectangular
ones for 14, so the number of tables will depend on your number
of guests. If your guests are spread over more than one table,
the venue will endeavour to place your tables next to each
another.
What should I wear?
The dress code is smart/formal. Strictly no jeans, t-shirts
or trainers. You can usually wear fancy dress, but only if
it is in line with the theme of the event. |
